Privacy Policy

This privacy policy sets out how N-tigen Insights uses and protects any information that you provide when using this website.

N-tigen Insights is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

N-tigen Insights may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

All information collected on this website is stored on servers owned by our trusted partners which are held in physically secure locations and are protected by firewall and password based security measures.

This policy sets out what information we collect, why we collect it and how we use that information.

Basic information and creating an account
When you browse the N-tigen Insights website, we establish a minimal “user profile” for you which is tracked via a cookie (see ‘Cookies’ section below).

This contains basic information such as how you first found us, your IP address and your Internet Service Provider (ISP).

If you decide to create an account with us, this profile is then associated with the email address you provide.

Creating an account with us means we can personalise your use of the website and contact you with information that we believe will help you with your research – for example with new and updated products related to your interests, or new services that we are offering.

You may update your account details by clicking on the ‘sign in or register’ links at the top of any page, including configuring your contact preferences.

Information we collect for ordering
Customers who place an order with N-tigen Insights will be prompted to create an account and sign in. This will require address, contact and payment details that will allow us to accurately fulfil and arrange / take payment for the order.

Our payment gateway partner processes all our credit card transactions. Credit card information will only be saved to user profiles if selected by the customer. Other information is saved to profiles to ensure future orders are more convenient. This information can be reviewed and edited at any time by logging into an account.

Personally identifiable information
Any personally identifiable information (including credit card information) is passed over a secure encrypted (SSL) connection
with our payment gateway provider and we provide a third-party certificate which can be used to verify the credentials of the N-tigen Insights server you are supplying the details to.

Statistical website usage information
N-tigen Insights uses data collected from our website logs and standard JavaScript tools to spot general patterns of use of our website – this information is handled in aggregate form.

We do this in order to understand what our users are interested in on our website, how they interact with the N-tigen Insights website and to help us improve the design of our website or product offerings.

How N-tigen Insights uses cookies?
Cookies are very small text files saved to your computer that are used to track user navigation around a website.

Cookies enable us to identify you or the device you are using when you log in.

We also use cookies to help us improve the performance of our website, providing users with a better user experience. This includes collecting standard information about visitor behaviour patterns. We do this to find out things such as the number of visitors to the site, the number of visitors landing on certain web pages and where on the internet they have landed on the N-tigen Insights website from.

We collect this information in a way that does not personally identify users.

We do not sell the information collected by cookies nor do we disclose information to third parties. When we wish to collect personally identifiable information, such as email addresses, we will be explicit about this.

Users have the ability to accept or disable cookies by modifying the settings in their browser. Disabling cookies may mean that some functionality is affected. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

Disclosure of personal information to third parties
N-tigen Insights respects your right not to be contacted unless you want to, and we do not sell, trade, give, or rent information that can identify you personally to any third parties, except as detailed below.

N-tigen Insights does use third parties in order to fulfil certain functions on its behalf. In order to ship an order to you we must to divulge certain information to the shipping company including name, address and possibly phone number.

In this case we only disclose the information necessary to perform that specific function.

Your consent
By using the N-tigen Insights website, you are
fully consenting to us collecting and using the information as stated above.

If we change our privacy policy, we will post the changes here so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.

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