Our delivery policy below gives details on how and when we ship products.
N-tigen Insights’ products are available in most locations worldwide. However, we are not permitted to export to certain locations as specified by the Government of Sweden.
For information on locations where technology may not be exported to see the Government of Sweden’s Control List.
Orders from online catalogue
If ordering from our catalogue, we will ship directly from our processing site. Orders should be received within 5 working days from receipt of order payment confirmation.
When do we ship?
Orders are shipped Monday to Friday with the exception of Swedish National Holidays. All orders should be received within 5 working days from receipt of order confirmation.
Who do you ship with?
All orders are shipped either with DHL or Swedish Mail. Shipping and handling fee is charged separately.
How are products packaged?
Based on our control shipping tests we select the most appropriate shipping conditions to ensure the stability of the product during transit.
Products are shipped in secure packaging appropriate to the nature of the order. All packages will contain suitable padding to protect your items during transit.